Very poor started 10 minutes late. They didn’t have the proper equipment she was removing my shellac polish with a nail file which took twice as long instead of the electric one. This also meant the polish wasn’t removed properly before the new polish was applied. They used a cheap foot spa to soak my feet that you can probably find on Amazon. It didn’t even bubble and the water was cold so I doubt it was turned on. This service was not worth the money at all! The woman was very polite but this