JJ Natural Beauty & Massage Reviews

42 Shorts Gardens, Covent Garden, London, WC2H 9AP

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Reviews are written by customers after their visit.

3.9
120 reviews

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Written by our customers, so you know what to expect at each and every venue.
Booked a couples massage but on entry was informed it was separate. We mentioned it was couples therefore it should be together and salon then squeezed two tables into one small room. It was a squeeze and very warm in there. Massage was quite poor as i would expect any masseuse to have a massage technique. My massage was simply rubbing my back over and over again with no attention to stress spots nor was i even asked if the pressure was ok. I had given up at this point.
I had a 20minutes chair massage which was professional and what I expected. Communication around foot treatment wasn't very clear and confusing as it is either foot bath with Chinese herbs and massage or reflexology. I ended up having 2 therapists as I preferred reflexology (Chinese reflexology) which the other lady wasn't trained for.
Not what we booked, we booked a couples massage however we turned up and they told us that we had to have to separate rooms. We felt very pressured to continue with our booking. The massage’s were very poor, no communication do not book here!!
Emily was super sweet and experienced, was a great experience. Will come back when I’m in London
Poor experience: did not seem to have my appointment scheduled, therapist seemed very inexperienced and not confident in her dealings with the client, kept talking during the session. Will not be booking again.