This was the first time I went to this salon. I booked an appointment to make sure I don't have to sit and wait for ages. I I had to wait 25 mins for my turn, there was no difference between those who had made appointment and those that walked it. I had infills done, and my nail chipped the very next day as she had missed the tip of my nail and day by day they all started to chip. I have never had gel nails chip before. Unfortunately will not be going back.