First man who served me (I assume he was a trainee) kept putting anti-septic on my cuticle when it bled. This stung too much and made the experience unpleasant. A second person came to takeover the manicure.
Luckily, the manager saw and offered me £5 off my next appointment and some moisturiser as an apology. Which was much appreciated.
I will come back again to give Jennifer Nails Colindale another chance, but not sure if I’d recommend it to others yet.