Everyone was lovely and I’m very pleased with my haircut. The only slight surprise was that I was charged an additional £5 because I have long hair (I’d paid on Treatwell in advance). I was a bit surprised because I’ve been before and don’t remember paying more but it’s fair enough I suppose!
A really lovely venue with a nice and cosy feel. I was 20 minutes late due to the awful Central line but they made no fuss. My hair colour was chosen perfectly and Ai is a really friendly stylist. Thank you!
Yes, they said a 1000 times that 'everyone's hair is different', and 'don't expect too much'. But, charging £150 for a service, and with many years of experience behind your back (allegedly), surely one should simply refuse to do it, because the result will be indistinguishable from initial look?.. I was so happy initially, when curls appeared. Now, 2 days later, NOTHING remains. Not a single person around noticed my hair 'change', worth £150. I followed all advice to the T. So sad =(