Uncomfortable experience. Despite explaining multiple times that my hair is naturally wavy, not bleached, Hyunmin kept questioning it and making faces. The staff member washing my hair also made repeated comments about my hair being “dry,” which felt unnecessary and judgmental. The cold-water wash was explained, but it still added to the discomfort. I expect professionalism and understanding of different hair types, but I left feeling self-conscious.
Amazing service to perm turned out to be absolutely beautiful and Eunji is an amazing and very friendly professional. Would recommend anyone to come visit.