The haircut was fine but the hair wash was insufferable as water was going into my ears, down my mask and all over my forehead. The dye was terrible. She did fullhead bleach via SLAPPING bleach directly onto my scalp (needlessly to say it burnt bad and I had to ask to wash it out promptly) and did not use foil for the whole head bleach (hence v. orange and ugly). When the colour didn’t match what she showed me at all, she even tried to gaslight me saying it's the right colour (objectively isnt).