I have been to the salon twice and had Jair the first time and another stylist the second time (he didn't give me his name) but they were both very polite and I was happy with my cut both times. I have very thick, long and curly hair yet the blow-drys (no straighteners) left me with shiny, poker straight hair both times.
They don't cut too much if you don't want them to and they make sure you are happy at every stage.
The salon is very quiet and you can just relax and read a book whilst they look after you. I will keep going back!