Surprise - it's actually in the basement of the address. Walk downstairs and you'll find it's a fairly low-key affair. Much dimmer lighting than the picture. Staff were friendly enough and the place was clean. However, the treatment (gel nails) was average at best. Didn't cover the full nail, leaving gaps at the cuticles, though not immediately noticeable from afar. In sum, an OK-ish experience, but nothing to rave about.