I was unable to attend my appointment due to a complication with work and I was refused a refund or change of appointment due to the "busy time of year".
What a gem of a place! Booked very last minute for a pre Christmas treat. Felt so welcomed and first time people have actually cared about my nails - from helping me choose the varnish and shape, to really interesting conversations while having them done.
Lovely atmosphere - lots of people seem to be regulars and everyone was really friendly.
I have lovely red glittery nails and they have lasted for a week and look great so far so I think they will last at least another week or two! Best nail salon in London I've tried so far. Will be back!