The whole experience was good. The proceedure was very uncomfortable as the sticky protector things were not comfortable to wear and i think a small amount of product went in my eyes. When it was finished i couldn't open my eyes it was really stinging so she gave me an eye bath which really helped. I don't think i needed the tint as my lashes are already black so its just more chemicals, i feel like she should have offerend not to being the expert. The results are great and 2 weeks later my lashes still looks good but would try elsewhere next time