Positives;
Lovely nail technician, thorough gel mani and pedi, good value.
Negatives;
Not relaxing environment, customer toilet was dirty, other member of staff was rude.
Hair was bleached without my knowledge. Colour didn't come out as desired - had to retone it. Was then told not to wash hair for 2 days, washed it after and the colour wore out back to the undesired colour. Rang to ask if they could fix it - only to be told I would be charged as I should've rung them within two days!