Jackie & Co - Kensington Olympia Reviews
125 Hammersmith Road, Kensington, London, W14 0QL
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1776 reviews
I'm very happy with my haircut, but I found the experience really stressful and probably wouldn't come back and do it again. My hairdresser really didn't speak a lot of English and I felt really awkward because it's just the kind of scenario where you want someone to understand you so that you leave with your hair intact! No one seemed to know I had booked an appointment and I was ushered to the back of the room where I sat there awkwardly and the rest of my time was spent feeling anxious as no one actually sat me down to ask what haircut I wanted.
My haircut wasn't with the person the initial booking said it would be. The combs used hadn't been cleaned after the last person, which was just not very nice.
They seemed to have overbooked and just didn't have enough staff to handle the demand.
That being said, the haircut is very nice, so I would say this is a great budget option, but that they should really work on customer experience and cleanliness.
Ladies' Haircuts
Verified review
I visited Jackie &co at the weekend and honesty I came away feeling like a new woman. I was listened to when I said what I wanted to happen with my hair as I’m growing it. I’ve never laughed so much whilst being in a hairdressers. I can’t wait to go back!
Ladies' Haircuts
Verified review
Was really happy with haircut and overall treatment by the lovely staff at this salon. I had made a mistake with the price of my treatment by reading it wrong on treatwell and they were very kind about sorting it out for me. I only went for a trim but it is the best haircut ive had in quite a while. Thank you!
Ladies' Haircuts
Verified review
Great service and patience by Silvia!!
Ladies' HaircutsShow all…
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