I had booked both my pedi and the mani with Chien but when I reached the salon I was passed to another guy for the pedi, he was good but not as experienced, confident as Chien didnt speak english . I did not like the fact that I had specifically booked with Chien but was passed on without consulting .My manicure was also rushed which I assume was because too many people were booked at/around the same time. I would have liked more professionalism. You cant commit something online and then change