J&J Therapy
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About
Jisoo brings years of hands-on clinical experience from leading rehabilitation hospitals in South Korea, where he worked as a physiotherapist specialising in musculoskeletal manual therapy. His deep understanding of anatomy and pain mechanics allows him to pinpoint the exact source of your discomfort — not just where it hurts, but why. He is a registered practitioner with the CNHC (Complementary and Natural Healthcare Council), SMA (Sports Massage Association) and FHT (Federation of Holistic Therapists), and is certified in Radial Shockwave Therapy using Swiss Storz Medical equipment. Whether you're dealing with chronic tension, sports-related pain, or postural issues from desk work, Jisoo's firm, targeted approach consistently delivers results — which is why patients keep coming back. What our patients say: ⭐ "Jisoo was amazing — truly was the best massage I have ever had. I will definitely be booking in again." — Sharon C. ⭐ "The guy was a specialist in physiotherapy therefore knew how to correctly analyze where my neck pain was coming from. I left this place with tears in my eyes. I strongly recommend this place!" — John C. ⭐ "Mr Jisoo is a star. I had a massage and stretching and muscle treatment plus an amazing customer service." — Zaher S. ⭐ "Really Impressive service and knowledge to rectify my wrong position to correct. Will visit again!! Thanks Jisoo!" — Ju Hyun S. Google Reviews: 5.0 stars | 270+ reviews
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About
Jimin is a qualified physiotherapist from South Korea with extensive hospital experience in rehabilitation and neurological therapy. She combines clinical precision with a naturally gentle, intuitive touch that patients absolutely love. She holds certifications from the CNHC (Complementary and Natural Healthcare Council), SMA (Sports Massage Association) and FHT (Federation of Holistic Therapists), along with specialist qualifications in Manual Lymphatic Drainage (MLD), Soft Tissue Mobilisation, and Radial Shockwave Therapy. If you prefer a softer, more nurturing treatment style — without compromising on therapeutic effectiveness — Jimin is your therapist. Her warm approach is especially popular with patients who are new to manual therapy or those recovering from injury. What our patients say: ⭐ "Nam has magic hands and can find the problematic muscles! The combination of massage and shockwave treatment is really great! Best treatment I've ever had!" — Christine C. ⭐ "Fantastic sports massage and shockwave therapy treatments. Ji Min was informative and skilled in her assessment and treatment of my hip problem. Highly recommend." — Saint Augustine ⭐ "Super professional, friendly and knowledgeable! I was made to feel very comfortable throughout the session. I had both massage and shock therapy and results were amazing! Thank you Jimin!" — Aya S. ⭐ "I've been having 90-minute sessions fortnightly. Nam noticed issues I'd been having around my shoulders and lower back. She explained why I had issues around certain areas with great knowledge. Highly recommend!" — Hyojin L. Google Reviews: 5.0 stars | 270+ reviews
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About
Lavya is a HCPC-registered Senior Physiotherapist and CSP member with a Master's degree in Clinical Exercise Science from the University of Portsmouth. With over 8 years of musculoskeletal and sports rehabilitation experience across the UK, Maldives and India, she brings a truly comprehensive approach to your recovery. Her specialist skills include dry needling, myofascial cupping, clinical Pilates-based rehabilitation, sports taping, and Radial Shockwave Therapy. She is particularly effective with complex, long-standing pain conditions that haven't responded to other treatments. Lavya doesn't just treat your symptoms — she identifies the underlying cause and builds a personalised plan to get you moving freely again. What our patients say: ⭐ "Excellent physiotherapy treatment! The therapist Lavya was very professional, explained everything clearly, and her detailed instructions helped me to recover faster than I expected. Highly recommended!" — Tamara ⭐ "Amazing first session with Lavya! Pain was targeted and relieved... Thank you." — Grace H. ⭐ "Lavia was excellent! 5 stars!" — Jason ⭐ "I have been coming for a knee injury which has improved a lot over the last few weeks treatment. Really friendly staff and helpful advice." — Amy O. Available: Monday, Tuesday, Wednesday, Friday, Saturday Google Reviews: 5.0 stars | 270+ reviews
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About
Avery is a HCPC-registered Physiotherapist and CSP member with a Master's degree in Physiotherapy from Oxford Brookes University. Her clinical background includes NHS stroke rehabilitation, specialist hand therapy, and sports physiotherapy for the Oxford Harlequins Rugby Academy. She offers treatment in English, Cantonese (廣東話) and Mandarin (普通話) — making her an invaluable resource for patients who feel more comfortable discussing their health concerns in their own language. Avery combines evidence-based manual therapy with Pilates-based exercise rehabilitation, helping you not only recover from pain but build long-term resilience. Her NHS training gives her a thorough, methodical approach that patients find reassuring and effective. What our patients say: ⭐ "Today is my first time treatment, thank you for Ms Avery Chan's professional." — Elle K. ⭐ "Clean, kind, professional and sharp examination on my shoulder issue. Very pleased!" — Youny ⭐ "A thorough assessment of my knee injury and a good working over my tight muscles and tendons. Thank you for a great first treatment session. Looking forward to the next session." — Annie R. Available: Monday, Tuesday, Wednesday, Thursday, Sunday Google Reviews: 5.0 stars | 270+ reviews
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Amenities
About
Welcome to J&J Therapy — South West London's specialist hands-on therapy clinic in New Malden, where clinical expertise meets a warm, human touch.
Conveniently located just 2 minutes' walk from New Malden station, we're easily accessible by train from Wimbledon, Kingston, Surbiton, Worcester Park, Raynes Park, Richmond, Norbiton, Berrylands and across Surrey. With free parking available right outside our clinic, driving from Morden, Cheam, Sutton, Epsom or Tolworth is just as easy.
Our team of HCPC-registered physiotherapists and clinically trained massage therapists bring years of hospital and sports rehabilitation experience to every session. Each treatment is carefully tailored to your body and your goals.
What makes us different:
Unlike exercise-only approaches, we specialise in hands-on manual therapy — working directly with our hands to release tension, restore movement, and address the root cause of your pain. Every therapist on our team has a clinical rehabilitation background, so even our massage sessions are guided by anatomical precision and therapeutic intent.
Our services include:
- Physiotherapy — thorough assessment and evidence-based manual treatment for back pain, neck pain, shoulder pain, knee pain, sciatica, and sports injuries
- Pain Relief Massage — targeted, therapeutic deep tissue work for chronic pain and muscle tension
- Shockwave Therapy — using premium Swiss Storz Medical equipment for plantar fasciitis, tennis elbow, frozen shoulder, calcific tendinitis, and other stubborn tendon conditions
- Sports Massage — injury recovery, prevention, and performance support for runners, gym-goers, and athletes
- Lymphatic Drainage Massage — gentle, specialist technique for swelling, water retention, and post-surgical recovery
- Postural Correction Massage — for desk workers, office professionals, and those with persistent neck and shoulder tension
Transparent pricing — no hidden costs:
Every session price includes both assessment and treatment. Unlike clinics that charge separately for assessment and treatment, at J&J Therapy, what you see is what you pay. Initial Assessment just £70 — with treatment included from your very first visit.
Private health insurance & cash plans welcome:
We are registered with Bupa, AXA, AVIVA, Vitality, Allianz, WPA, and accept any private health insurance policy or cash plan that includes physiotherapy cover. If your plan covers physiotherapy, you can claim with us. We provide all necessary invoices, treatment reports, and documentation required for your insurance claim completely free of charge — so you can focus on your recovery without worrying about the paperwork.
We speak your language:
Our multilingual team offers treatment in English, Korean, Cantonese and Mandarin — so whether you're from the local New Malden community, the Korean community in South West London, or Hong Kong residents settling in the Kingston and Wimbledon area, you can explain exactly how you feel in the language you're most comfortable with.
Trusted by our community:
⭐ 5.0 Google rating with 270+ reviews — one of the highest-rated physiotherapy and massage clinics in the New Malden, Kingston, and Wimbledon area
📍 Ground Floor, CI Tower, St Georges Square, New Malden, KT3 4TE — opposite Waitrose car park
🕐 Open 7 days a week, 9am–7pm — including weekends
🏥 Insurance claims made simple — we handle the paperwork for you
Whether you're a Wimbledon local dealing with chronic back pain, a Kingston resident recovering from a sports injury, or a Worcester Park commuter needing expert hands to ease desk-related tension — we're just one short train ride or drive away. Book your session today and feel the difference.
