Iwona @ Salon 52 Reviews

52 Regent Street, Cambridge, CB2 1DP

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Reviews are written by customers after their visit.

4.7
35 reviews

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Written by our customers, so you know what to expect at each and every venue.
I don't trust many people with my hair, but I always know I'm in safe hands when it comes Iviana. She took extra time to understand what I wanted. I am quite hesitant when it comes to treating my hair, so he offered to test a few different treatments on small sections of the inner layers of my hair so that we could assess the results first and chose which one looked best. It really provided an extra layer of comfort, and the results were great!
I arrived with a vague idea of the haircut style I wanted, and the staff were patient and asked me multiple questions to determine the details of what I wanted. After they had finished, I was not fully satisfied with one of my choices, and they offered to change it if I could wait a bit (there were other customers waiting). I did, and I am very pleased with the result.
My go to hairdresser. Ivona is committed to the best service as well as the best haircut. She listens to your needs and adds her expertise so that you can leave with a perfect blow dried hair that will still look great once you wash and dry yourself. She cares for people and is a kind soul, leads by example and every person in the salon matches the energy. I always enjoy my experience from the moment I enter to the moment I leave. Thank you so much!
Absolutely disgusting and rude customer service. I only popped in to repair my gel polish on the nail, which would have taken 5 min, and I had a buggy with a sleeping baby in it. I was told that the buggy wasn’t allowed to be upstairs and they refused to help me to bring it downstairs, saying I wasn’t their client, but a client of nail technicians, so advised me to ask them. I said they didn’t have to be so rude, and right after that they went aggressive on me. One lady came out of the back office and nearly punched me in a face, but luckily a male hairdresser stopped her, presumably realising that it would have been a police case of physical assault and they have CCTV footage there, so there would have been no escape for them as a business. I was told that I was a bad mother since I had no one to leave my baby with and that my nail was more important than a baby. Avoid at any cost! I felt so awful after the visit. Needless to say that I decided not to repair the nail then and just walked out. I reported them to police for verbal and mental abuse
I hadn’t had my hair done for a while as I get worried who does my hair. I really wanted to have something different with colour. I’m please I concentrated on the positive reviews because I had a great experience with Salon 52. Really nice welcome, and went straight to what I wanted. Loved the conversation and giggles. Felt so at ease and confident with staff. My hair turned out Fantastic and I’m over the moon with it. Will now be booking myself in every 4 months (as advised) for a trim and toner. Look forward to seeing you all again soon and thank you SO much xxxx
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