The hairdresser did more or less what I asked despite his better judgement (maybe took a little more off than we agreed...), which was a tiny pre-wedding trim. My hair was in a pretty horrible state and now looks much better, and I appreciated his candid demeanor. The cut was also a bargain price, booked at last minute. I'll be going back again in 6 weeks as strictly instructed.
Brought my mum in for a blow dry and Clive sorted her messy hair. She was super happy and I'm going to go myself soon for a haircut. This place is amazing!