Wasn't as great as my last visit, had to ask for hot wax as they started using strip wax. Strange considering last lady who waxed me there told me strip wax is a no no for that area. she didn't go back to check for any stray hairs (which there were), probably as I was last one of the day and she was rushing. Will definitely return though as I always feel welcome and comfortable here, and the treatment is very well priced.