Venue reviews

4.1
253 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value
Perfect! The only fault was one of the 'showers' not working by the end of the Mud Treatment. We were warned one was better by the lovely staff, but one stopped half way through and then no longer worked at all. Otherwise, brilliant!
Anonymous
a day ago
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me and my boyfriend had an amazing first time everyone was so friendly can't wait to go again for my 21st birthday.
Anonymous
9 days ago
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Surprise...noisy children jumping into pool! Spoilt our relaxation day which we had looked forward to. When a chair breaks-replace it! Have staff check that the spa area is reasonably quiet and no jumping in(especially as signs request no diving) if children are present.
Anonymous
19 days ago
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Bex
a month ago
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I took my sister for a spa day here as a treat for her birthday, and we had both been really looking forward to some relaxation. When we got there we were greeted by the staff who were friendly enough. The serail mud chamber was good and we both enjoyed it, although the shower heads were quite blocked so when the showers came on the water didn't come out in a very even flow. The spa area itself looks nice, however when we returned from the mud chamber treatment there were around 12 adults, fully clothed, sat on sun loungers around the pool with around 8 children. The children were running around the pool and jumping in, as were some of the adults with them. They were shouting at each other and making a lot of noise. It was no longer a relaxing atmosphere at all. We couldn't use the pool as they were so many people in it splashing around, so we had to go and sit in the relaxation room. If we hadn't have had further treatments booked we would have left. I wanted to contact lastminute.com to ask for a refund but their website doesn't easily indicate a way to contact them. Overall the spa is nice but it is a real shame that it is open to the public who have not paid for a spa day. Unfortunately it ruined our experience and we would not return or recommend this spa to anyone who wants to relax.
B
a month ago
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About

Imagine Spa at Best Western Orton Hall Hotel
Best Western Orton Hall Hotel
The Village
Orton Longueville
Peterborough
PE2 7DN

Offering the finest spa treatments... With a comprehensive treatment menu including massages, facials, body wraps, and more and using only the finest spa products from some of the world's leading product houses, we think that we've got all you need to relax, revitalise and restore; bringing you back to your very best and making you look and feel amazing. Signature Collection Spas: Our flagship day spas offer everything you'd expect and more from a contemporary spa. Essential Collection Spas: Day spa quality spa treatments, packages and service now available at a hotel near you! Imagine Salon Spas: The finest Imagine treatments and our legendary customer service in a beauty salon.

Monday
9:00 AM9:00 PM
Tuesday
9:00 AM9:00 PM
Wednesday
9:00 AM9:00 PM
Thursday
9:00 AM9:00 PM
Friday
9:00 AM9:00 PM
Saturday
9:00 AM6:00 PM
Sunday
9:00 AM6:00 PM
Products used in this venue