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Venue rating

4.2

162 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Imagine Spa at Best Western Orton Hall Hotel
Imagine Spa at Best Western Orton Hall Hotel
Best Western Orton Hall Hotel,
The Village, Orton Longueville, Peterborough, PE2 7DN
United Kingdom

Hotel Spa

Imagine Spa at Best Western Orton Hall Hotel
Best Western Orton Hall Hotel,
The Village, Orton Longueville, Peterborough, PE2 7DN
United Kingdom

Opening hours

Mon - Fri 9:00 am - 9:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Imagine Spa at Best Western Orton Hall Hotel part of Imagine Spas

Offering the finest spa treatments... With a comprehensive treatment menu including massages, facials, body wraps, and more and using only the finest spa products from some of the world's leading product houses, we think that we've got all you need to relax, revitalise and restore; bringing you back to your very best and making you look and feel amazing. Signature Collection Spas: Our flagship day spas offer everything you'd expect and more from a contemporary spa. Essential Collection Spas: Day spa quality spa treatments, packages and service now available at a hotel near you! Imagine Salon Spas: The finest Imagine treatments and our legendary customer service in a beauty salon.

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Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 162 reviews

5 stars 83
4 stars 49
3 stars 23
2 stars 7
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (2)
  • Body Exfoliation Treatments (4)
  • Body Treatments (52)
  • Body Wraps (1)
  • Cellulite Treatments (1)
  • Rasul and Mud Treatments (17)
  • Spray Tanning and Sunless Tanning (4)
  • Steam and Sauna Therapy (36)
  • Face
  • Eyebrow and Eyelash Treatments (5)
  • Facials (41)
  • Hair removal
  • Waxing (9)
  • Massage
  • Deep Tissue Massage (2)
  • Lava Shells Massage (1)
  • Pre and Post Natal Massage (1)
  • Stone Massage Therapy (4)
  • Therapeutic Massage (42)
  • Nails
  • Manicure (3)
  • Two Week Manicure (1)
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Have you been here? Write a review
Verified review Visited February 2016
Posted 1 week ago
It was a great day, all the staff are so nice and helpful, we had lunch aswell which we ordered when we got there at the time that we would like, came away feeling totally relaxed.
Thank you

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Comments

5 days ago
Hello Louise,

Thank you for taking the time to write your feedback and for scoring us a five star rating!

I'm very pleased to hear you had a wonderful day and that it left you feeling relaxed and refreshed. We look forward to welcoming you back to the spa in the future!

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited January 2016
Posted 1 week ago
Lovely relaxing day. Staff were great, Massages were lovely

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5 days ago
Hello Cara,

Thank you for your recent review and five star rating!

I'm pleased to hear your day was lovely and relaxing and we hope to welcome you back soon!

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited January 2016
Posted 1 week ago
Overall experience was very nice. My partner and I really enjoyed the stay.

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1 week ago
Hello Anonymous,

Thank you for your recent feedback and four star rating.

I'm pleased to hear you and your partner enjoyed your spa break and we do hope to welcome you back in the future.

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited January 2016
Posted 2 weeks ago
For the price we paid the evening was fab. The staff were very friendly and really helpful. I couldn't spend a full day here as there just isn't enough to do just the basic sauna, steam room and jacuzzi. Having said that for the few hours in the evening it was lovely and just what we needed.

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1 week ago
Hello Anonymous,

Thank you very much for your recent feedback and five star rating!

I'm pleased to hear you enjoyed your spa evening and found our staff to be very helpful.

We look forward to welcoming you back in the future.

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited January 2016
Posted 2 weeks ago
I went for a Twilight Spa Experience and have awarded it 4 stars.

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2 weeks ago
Hello Samantha,

Thank you for your four star rating.

We hope to welcome you back to the spa in the future.

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited January 2016
Posted 2 weeks ago
First time at a spa,Stress free from start to finish.First impression pulling into the driveway (wow),and it got better after that,staff were very helpful,room was very clean and smart,food was good pool and spa rooms relaxing,next morning breakfast had everything you could mention 10 out of 10 will return very soon very well done THANKS

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2 weeks ago
Hello Bradley,

Thank you for taking the time to write your feedback on your recent spa visit and for scoring us a five star rating!

I am delighted to hear you had a wonderful time with us and that you will be returning in the future. We look forward to welcoming you back!

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited January 2016
Posted 3 weeks ago
I went for a Half Day Spa Discover Experience and have awarded it 4 stars.

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2 weeks ago
Hello Debbie,

Thank you for your four star rating. We look forward to welcoming you back to the spa in the future.

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited December 2015
Posted 1 month ago
Brilliant facial either the half hour or hour treatment - you come away feeling like your skin is glowing and it really important in the winter to make sure you are looking after your skin

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Verified review Visited January 2016
Posted 1 month ago
The back treatment is really relaxing. Its nothing something you would normally think about, but it really does relax, restore and revive - exactly what this spa's motto is - I would go everyday if I could

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2 weeks ago
Hello Elsie,

Thank you for your five star rating and lovely feedback!

We look forward to welcoming you back to the spa in the future,

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited January 2016
Posted 1 month ago
Fantastic weekend, food was excellent, hotel was great and the spa treatments were really great - especially the massages.

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4 weeks ago
Hello Adrian,

Thank you for taking the time to write your recent feedback.

I'm pleased to hear you had an enjoyable experience at the hotel and spa on your weekend break!

We look forward to welcoming you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited December 2015
Posted 1 month ago
This is a lovel hotel with a great atmosphere. It's got huge treatment rooms and lovely staff. Food was a little short of choices but tasty.

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4 weeks ago
Hello Anonymous,

Thank you for your recent feedback and four star rating!

I am pleased to hear you enjoyed your spa break and found our staff to be accommodating and friendly.

We look forward to welcoming you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited December 2015
Posted 2 months ago
A lovely experience

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4 weeks ago
Hello Melloney,

Thank you for your four star rating and feedback.

We look forward to welcoming you back to the spa in the future,

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited November 2015
Posted 2 months ago
Lovely place, very relaxing atmosphere. Would definitely return. Only problem was that I had paid for myself and 3 friends to come to the spa before we arrived by card and they couldn't find the paper work to say I had paid which left me in quite an embarrassing situation. Luckily I had the PayPal invoice on my emails to show I had indeed paid but still could have been avoided by better organisation on their part.

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2 months ago
Hello Laura,

Thank you for taking your time to write this review and for your four star rating. We highly value all feedback we receive at the spa as it helps us to improve upon our services for future guests.

When our guests book a spa day through Wahanda we do require a form of booking confirmation on arrival, usually in the form of a voucher with a booking reference. We do apologise if this wasn't explained to you fully on booking with Wahanda.

We do look forward to welcoming you back in the future.

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited November 2015
Posted 3 months ago
I went for a Exclusive Overnight Romantic Spa Break and have awarded it 3 stars.

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2 months ago
Hello Thea,

Thank you for your star rating. We hope to welcome you back to Imagine Spa in the future.

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited October 2015
Posted 3 months ago
I went for a Exclusive Overnight Romantic Spa Break and have awarded it 4 stars.

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3 months ago
Hello Dr,

Thank you for your recent four star rating! I am pleased to hear you enjoyed your overnight romantic spa break and we do hope to welcome you back in the future.

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited October 2015
Posted 3 months ago
first time at a spa. We enjoyed it a lot. The massage was perfect too. We would have appreciated some magazines to read.

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3 months ago
Hello Carine,

Thank you for your recent feedback and five star rating!

I am very pleased to hear you enjoyed your first spa experience with us at Imagine Spa and enjoyed your massage treatment. Magazines are provided in our relaxation area for guests to read at their leisure.

We look forward to welcoming you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited October 2015
Posted 3 months ago
The hotel and rooms are nice, but not amazing. The spa however is really lovely...in addition to our mud chamber experience, we had a steam room and a swim. The pool is a good size and the whole pool area is very relaxed. There is also a lovely relaxation area, where you can recline in your bath robe and read a magazine, whilst enjoying one of the selection of teas provided. The restaurant food and service were fine...nothing to blow you away, but no complaints either! The spa was certainly the main part of this hotel where the quality was far above what I had expected.

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3 months ago
Hello Anonymous,

Thank you for your recent feedback and four star rating.

I am pleased to hear you enjoyed your spa experience and left feeling relaxed. We highly value all feedback we receive at the spa and I appreciate you taking your time to write this review.

We look forward to welcoming you back to the spa,

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited October 2015
Posted 3 months ago
I went for a Half Day Spa Getaway Discover Experience and have awarded it 3 stars.

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3 months ago
Hello Urszula,

Thank you for your recent three star rating.

We hope to welcome you back to the spa in the future,

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited October 2015
Posted 3 months ago
Lovely day, friendly staff very relaxing. Only negative was changing facilities were very communal

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3 months ago
Hello Alan,

Thank you for your recent feedback and five star rating!

I am pleased to hear you enjoyed your spa day with us and found our staff to be very friendly.

Unfortunately we do not have the adequate room in the changing rooms to provide private changing cubicles and I do apologise if you found this to be disappointing.

We look forward to welcoming you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

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Verified review Visited April 2015
Posted 4 months ago
It saves me the bother of trying to do it myself. I wear glasses so have to get so close the mirror I steam it - and then I allow myself another pamper treatment at the same time

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