Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

4.2

222 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Book now
Group booking enquiry?
Please select the service you’d like to book.
Imagine Spa at Best Western Orton Hall Hotel
Imagine Spa at Best Western Orton Hall Hotel
Best Western Orton Hall Hotel,
The Village, Orton Longueville, Peterborough, PE2 7DN
United Kingdom

Hotel Spa

Imagine Spa at Best Western Orton Hall Hotel
Best Western Orton Hall Hotel,
The Village, Orton Longueville, Peterborough, PE2 7DN
United Kingdom

Opening hours

Mon - Fri 9:00 am - 9:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Imagine Spa at Best Western Orton Hall Hotel part of Imagine Spas

Offering the finest spa treatments... With a comprehensive treatment menu including massages, facials, body wraps, and more and using only the finest spa products from some of the world's leading product houses, we think that we've got all you need to relax, revitalise and restore; bringing you back to your very best and making you look and feel amazing. Signature Collection Spas: Our flagship day spas offer everything you'd expect and more from a contemporary spa. Essential Collection Spas: Day spa quality spa treatments, packages and service now available at a hotel near you! Imagine Salon Spas: The finest Imagine treatments and our legendary customer service in a beauty salon.

See more
Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 222 reviews

5 stars 118
4 stars 62
3 stars 33
2 stars 9
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (2)
  • Body Exfoliation Treatments (4)
  • Body Treatments (64)
  • Body Wraps (1)
  • Cellulite Treatments (1)
  • Rasul and Mud Treatments (50)
  • Spray Tanning and Sunless Tanning (4)
  • Steam and Sauna Therapy (45)
  • Face
  • Facials (51)
  • Hair removal
  • Leg Waxing (1)
  • Waxing (10)
  • Massage
  • Deep Tissue Massage (4)
  • Hot Stone Massage (4)
  • Lava Shells Massage (1)
  • Pregnancy Massage (1)
  • Therapeutic Massage (51)
  • Nails
  • Manicure (3)
  • Two Week Manicure (1)
Show more
Verified review Visited December 2016
Posted 2 days ago
I went for a Detox Spa Day for 2 and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited November 2016
Posted 1 week ago
Hotel was lovely and staff too. Mud chamber was very disappointing. Also had a prescriptive facial....this was sublime. Loved it

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited November 2016
Posted 2 weeks ago
Pleasant service, lovely lite bites and generally clean surroundings.
Sadly the mud treatment was affected by the shower being faulty inside the cubicle: when reported no explanation seemed forthcoming.
Didn't feel rushed, plenty of day beds and availability of fruit teas a nice ( free) added extra.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited November 2016
Posted 3 weeks ago
Treatment was okay but overall I think the venue could have been a lot cleaner especially in the changing area as the shower and toilet cubicles didn't seem very clean and didn't appear to have anyone clean the areas throughout the day. The lounge beds around the pool were comfortable but would not have lay on them without a large towel because the cushions were dirty from previous people that had been on them.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 week ago
Hello Anonymous,

Thank you for your recent feedback and star rating.

Our treatments are all performed to a very high standard by our skilled therapists and I am glad you enjoyed your treatment. Our facilities are deep cleaned thoroughly every morning before opening, they are then maintained throughout the day by our spa staff and hotel cleaners. During busy periods the cleanliness can drop below our desired level, however is rectified on the daily checks. The loungers around the pool have recently been renewed this year and when wet can give the appearance of dirty marks however this is purely water stains.

We hope to welcome you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited November 2016
Posted 3 weeks ago
Lovely visit!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 week ago
Hello Anonymous,

Thank you for your five star rating!

I am very pleased to hear you had a lovely visit!

We look forward to welcoming you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited November 2016
Posted 3 weeks ago
We had lovely time all I will say the Jacuzzi was a bit dirty round th

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 week ago
Hello Shay,

Thank you for your recent feedback and four star rating.

I am pleased to hear you all enjoyed your spa day. I would like to reply to your last comment however it appears to be half complete.

We hope to welcome you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited November 2016
Posted 3 weeks ago
The pool, jacuzzi, steam room & sauna was all very nice but the second shallow pool with water fall effect on wall was too cold to sit in, not certain what purpose that pool was for?

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 week ago
Hello Victoria,

Thank you for your feedback and four star rating.

I am pleased to hear you enjoyed our spa facilities. The shallow pool with waterfall effect is a children's pool, however adults are free to use this also if they wish.

We hope to welcome you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited November 2016
Posted 1 month ago
My friend and i went for a midweek treat and enjoyed it very much, a little disappointed that the spa was out of action.We also was booked in the mud chamber treatment which was also out of action but was offered another 30min treatment of our choice to replace this with, i choose a hot stone massage and it was really worth having , almost fell asleep it was so relaxing

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 week ago
Hello Anonymous,

Thank you for your recent feedback and four star rating.

I am very pleased to hear you and your friend enjoyed your spa day and massages. I do apologise with respect of the spa Jacuzzi, unfortunately as our facilities are open seven days a week our equipment can fail on us from time to time.

We hope to welcome you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited October 2016
Posted 1 month ago
..

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 week ago
Hello Anonymous,

Thank you for your three star rating.

We hope to welcome you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited October 2016
Posted 1 month ago
A friend and I had a lovely relaxing time. Though the pool is fairly small it has a nice atmosphere and not crowded. The staff were very nice and helpful. We ordered lunch for a certain time and it arrived as ordered. Our day made was just what was needed for my friends birthday as we should have been in Budapest but had to cancel due to illness.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 week ago
Hello Anonymous,

Thank you for your recent feedback and five star rating.

I am very pleased to hear you and your friend had an enjoyable experience at the spa for your friends birthday and that you found our staff helpful on your day.

We look forward to welcoming you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited October 2016
Posted 1 month ago
Lovely relaxing morning - very clean and tidy and staff available at all times

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 month ago
Hello Sarah,

Thank you for your recent feedback and five star rating!

I am very pleased to hear you had a lovely morning at the spa and that you found our staff to be attentive.

We hope to welcome you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited October 2016
Posted 1 month ago
I went for a Overnight Detox Spa Break and have awarded it 4 stars.

Comment

Be the first to comment on this review

Cancel

Comments

1 month ago
Hello R,

Thank you for your four star rating from your recent overnight spa package.

We hope to welcome you back in the future.

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited October 2016
Posted 1 month ago
I had a Deep Tissue Back Massage for Men and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel

Comments

1 month ago
Hello Elizabeth,

Thank you for your five star rating! I am very pleased you enjoyed your spa day with us at Imagine Spa Orton Hall.

We look forward to welcoming you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited October 2016
Posted 2 months ago
I went for a Detox Spa Day for 2 and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel

Comments

1 month ago
Hello Lorna,

Thank you for your five star rating!

We look forward to welcoming you back in the future,

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited September 2016
Posted 2 months ago
Was nice but smaller than expected, treatment was a bit unorganised.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 month ago
Hello Anonymous,

Thank you for your recent review regarding your spa day and for your three star rating.

I am disappointed to hear you found the spa to be smaller than expected, our facilities consist of a swimming pool, sauna, steam room, Jacuzzi, relaxation room and mini gym. I am also sorry to hear you found the treatment unorganised this is very unusual, our spa staff are all trained to a very high standard. If you would like to expand upon this please do not hesitate to contact me at manager-peterborough@imaginespa.co.uk.

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited September 2016
Posted 2 months ago
I went for a Detox Spa Day for 2 and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel

Comments

2 months ago
Hello Chloe,

Thank you for your recent five star rating!

We are pleased you enjoyed your spa day and look forward to welcoming you back in the future.

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited September 2016
Posted 3 months ago
Had a great

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

3 months ago
Hi Clare,

Thank you for your five star rating! I am pleased to hear you had a great experience at the spa!

We look forward to your return,

Kind regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited September 2016
Posted 3 months ago
Had a really wonderful visit with a friend for the Detox Day for 2. Very relaxed, lovely atmosphere and nice and quiet when we went. Lovely facilities and very kind staff, definitely want to come back in the future! Thank you for a very relaxing afternoon!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

3 months ago
Hello Daisy,

Thank you for your recent review and five star rating.

I am very pleased to hear you and your friend had a wonderful spa visit with us at Imagine Spa Orton Hall and for your recognition of our friendly welcoming therapists and hosts.

We look forward to welcoming you back in the future!

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Posted 3 months ago
Did an overnight stay and spa/hot stone massage,
The day before I was on a training ride and got knocked off my bike,
I was sore and and had some pain.
We had an hours hot stone massage,
I can only say the masseurs did an amazing job,my wife and myself felt fantastic and I had lost a lot of my soreness from hitting the Tarmac,
Overall I would say treat yourself,you will feel so relaxed after,we will surely be booking again
Well done girls surperb job

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

3 months ago
Hi Spavisit440,

Thank you for your recent feedback and five star rating.

I am very pleased to hear you and your wife enjoyed your sensory hot stone massages and that your massage helped to aid your recovery from your unfortunate bike accident.

We look forward to your return,

Kindest Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Verified review Visited August 2016
Posted 3 months ago
I went for a Detox Spa Day for 2 and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel

Comments

3 months ago
Hi Anna,

Thank you for your five star rating!

We look forward to welcoming you back,

Kind Regards

Stacey Bailey
Spa Manager

Report as inappropriate

Show earlier reviews