Was much more satisfied with the previous appointment (express facial) I had at the studio with a different cosmetician. She told me to book a one hour facial if I want to get my pores cleaned. So this time I booked a one hour facial, however because I got a different cosmetician for the appointment they differed on their opinion and the new cosmetician told me that I don't need a pore cleansing and therefore only massaged my face and hands for an hour. I still was interested in the pore cleansing and asked about it but she just continued her approach of the facial. Next day I had even more impurities than the day before and I feel like this was a waste of money.