Rose gave me nice shape on my nails, always happy for the colour choices. I got there on time, but Rose was 25 min delayed for the appointment, without update me about the delay. I asked for chrome powder and she told me that chrome is in category for design and I need to pay £10 extra which I found it a bit expensive compared other places.Also because of her delay and because was waiting an other appointment after me she stressed me out and I felt that she was very aggressive to her responses