She said she wouldnt do the deep tissue as I had paid for - said I hadnt had a massage recently enough to be able to do this? She also started plaiting the top of my hair without asking - having it up in a ponytail has always been fine for any massage I've had before. She didnt ask about any injuries to be aware of and generally the communication wasnt great. Left feeling more tense than when I arrived! She basically did a swedish which was fine but not what I had asked for.