I was really looking forward to getting a cut here as I have recently moved to the area. The place has a very nice atmosphere and generally the staff seem nice. However I felt that the cut was a bit rushed and not carefully considered to my requests. When I expressed some comments it was rectified but in a hurried way and the hairdresser couldn’t wait to see me out. Could be a bit friendlier and more attentive to clients’ needs.
Salon wasn’t even open when my (another customer) appointment was due to start. Someone arrived 10mins late but not my stylist. Staff weren’t particularly apologetic. Didn’t offer any compensation for situation. Salon was dirty. Various different peoples hair on the floor from the previous day. Cut was okay but didn’t feel like wash/condition was given much attention. Hair felt like straw afterwards whereas at other salons it’s felt luxuriously soft for days later - and cost half the price!