Everything seemed ok until I started feeling pain in the evening. The skin at the top of my buttocks’ crack had torn after the wax for some readon. I think as result of wax being too hot, of using strips or passing more than once. I don t know really. I am guessing. I have had hollywood done for years and that has never happened before. It was very painful, an open wound. I was told to put aloe vera on top and that I d receive a refund- that hasn t happened.