I read amazing reviews about Lily for my haircut and she was lovely and overall professional. However, I have issues with the results of the haircut and treatment. I had the Olaplex treatment as my hair has been badly damaged. After the treatment, they used purple shampoo for blondes, causing parts of my hair to turn a gray/purple colour. I had to point this out when Lily was blow drying my hair as it was deep purple. She washed my hair again, but I still have parts that's are bright gray! I had to ask if it would wash out and what was happening when I feel I should have been told about this and reassured how to fix it (or they could've offered to fix it). Also, I think they should have pre-empted that the purple shampoo would do this after the Olaplex treatment and the condition my hair was in. I really like Lily, but I feel really disappointed. You go to the hairdresser to feel more confident and I don't feel that way after this visit.
It was a good experience overall. Hair cut was great and professional however the curls from the blow dry didn’t really hold.
Great staff and great service though.
Visited Salon for highlights and blow dry. Dora listened to what I wanted to have done and done a fantastic job with low and highlights. Bouncy blow dry topped it off. left feeling amazing. Thanks Image. definitely going back.