Iluvo is normally my go to for BIAB, Lash lift and Tint, Eyebrows etc for years and always recommended them. Recently noticed a real change. No communication that they were running 50 minutes late. Started the appointment at 17:50 when it was meant to be 17:00. Left at 18:30. Really rushed BIAB infill, third round of infills and they were cut so short and uneven. Wasted not only this appointment but 3 months worth of growth. Some nails are obviously different lengths. Just really disappointing.