After reading the reviews I was excited for the visit. Tori was v nice at first, we had a chat about what I wanted, with a few reference pictures. Then, whole appointment was spent with no more than a few words between us (which I appreciate it’s fine if you’re focused on your work, I just thought it was odd). I left with my hair uneven, bits of hair longer than the rest, not symmetric cut, shorter than what I wanted. Overall really poor haircut, which I had to fix in another salon the next day.