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Venue rating

4.5

762 reviews

  • Ambience
  • Cleanliness
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  • Value

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iBrows etc
iBrows etc
16 Seymour Place,
London, W1H 7NG
United Kingdom

Brow Bar

iBrows etc
16 Seymour Place,
London, W1H 7NG
United Kingdom

Opening hours

Mon Closed
Tue 12:00 pm - 8:00 pm
Wed 11:00 am - 8:00 pm
Thur 12:00 pm - 8:00 pm
Fri - Sat 10:00 am - 6:00 pm
Sun Closed
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

iBrows etc

iBrows etc is a luxurious boutique brow bar situated in Marble Arch, just five minutes walk from London's historic department store, Selfridge's.

Specialising in high-end eyebrow and eyelash beauty services - including threading, tinting and LVL lash lifts - the friendly staff at iBrows etc are all HD Brow trained and take pride in their attention to detail.

With a number of celebrity clients on their books, therapists claim that once you try their treatments, there is no turning back

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Services

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Comments

Reviews (written by customers after their visit)

4.5

Venue rating

Based on 762 reviews

5 stars 493
4 stars 189
3 stars 57
2 stars 12
1 star 11
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Eyebrow and Eyelash Treatments (225)
  • HD Brows (288)
  • LVL Lashes (51)
  • Threading (228)
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Have you been here? Write a review
Verified review Visited January 2016
Posted 2 weeks ago
I go to iBrows for a year now, I always love the service and the staff is always friendly.

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Posted 4 weeks ago
Lovely staff who were really welcoming and chatty! I had eyebrow and upper lip wax and the outcome was amazing. Will definitely be returning.

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Verified review Visited December 2015
Posted 1 month ago
Love going there as they always do my eyebrows very well.

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Verified review Visited December 2015
Posted 1 month ago
Becoming my all time favourite place now, staff are friendly and know what their doing.

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Verified review Visited December 2015
Posted 1 month ago
Sandra was great, as per usual. Very friendly salon with great results

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Verified review Visited December 2015
Posted 1 month ago
This time I had my HD brows done by a new guy, it was okay but I still prefer when Sandra does it.

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Verified review Visited December 2015
Posted 1 month ago
I have never done LVL before and I loved the results. Also, it lasted longer than I imagined.

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Verified review Visited November 2015
Posted 2 months ago
Great experienced staff which means your in safe hands for the treatment. Would def recommend to any one looking to shape their brows nicely for any event.

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Posted 3 months ago
Went there last week and as a result have a massive scratch above my eye brow and the eye brows are not HD at all. In fact I could have bought some henna and wax and do it myself, the result would be the same except for the scratch. My eyebrows look slightly groomed but definitely not worth £30 I have paid. In fact the whole experience was awful. The staff were arrogant and talked about some personal events and other 'annoying clients' rather than focusing on their work. Also while my treatment another staff was sweeping the floor for the duration of my treatment and it is not particular nice to lay among dust cloud. Lucky I didn't get skin infection. Anyway I have expected more of a service from the salon in central London. Anyway perhaps see it for yourself if still curious.

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Posted 3 months ago
I had a terrible experience. The customer service is terrible. I was extremely disappointed. I was late for an eyebrow appointment, which you are required to make a down payment. I was 15 minutes late and explained there was an unexpected travel delay. But at least I showed up. The two staff members in the salon were not able to accommodate. A eyebrow threading takes less than 10 minutes if not 5 minutes. But the staff were more concerned with finishing their lunch than having any flexibility. I understand that is the policy but they could have made an exception. There was NO one in the salon. They looked for another appointment but reminded me I was lose my deposit. I would have at least expected them to waive the deposit if I was going to make another appointment on another day. The person was not sympathetic at all. They could have been flexible and done my eyebrows. I will not be back. Really left a terrible impression.

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Verified review Visited October 2015
Posted 3 months ago
Good as always :)

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Verified review Visited October 2015
Posted 3 months ago
I explained to Sandra that I was struggling to manage the shape of my brows after a week or 2 of getting them done. She took her time and completely reshaped them for me, and they have been a lot more manageable since.! great service!

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Verified review Visited September 2015
Posted 3 months ago
As always really excellent service. Really appreciated that my times on the day could be adjusted to suit me better. My eyebrows and tint look great and weeks later have held their shape really well. Fab.

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Verified review Visited September 2015
Posted 3 months ago
The girls are very professional and accommodating. Been going there for a about a year and very happy with the results every single time

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Verified review Visited September 2015
Posted 4 months ago
Good as always! :) This time wasn't Sandra that did my HD Brows. but the quality was the same. :)

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Verified review Visited August 2015
Posted 5 months ago
Got my eyebrows done last week by Aggy. These were great as per usual. The girls are all very welcoming.

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Posted 5 months ago
At the time of a booking they refused to accept Scottish notes for deposit, which I think is actually illegal.
At the day of my appointment they called me to say that it has been moved to 45 min later and even when I arrived I still had to wait for another 20 min. At the time of booking I requested 10 min session with brow specialist but when my lashes was finished they said they are fully booked and they had many clients so they don't remember my request. Though they were still happy to take £10 for eyebrow appointment that didn't happen. So I paid but was upset and said that I will leave the review on them. After that miraculously they found a note in the system, sort of apologised and said that next available for eye brow will be in 1hr30 min, so I couldn't wait but was satisfied at least they gave my £10 back.
It was all rushing for eyelashes, she practically had to finish some things undone cause next client was waiting already.
Overall I d recommend to go to other eye and lash bars which are on every corner. Would be cheaper, more honest and same result

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Verified review Visited August 2015
Posted 5 months ago
I visited ibrows etc for my LVL lashes. The staff were lovely and my lashed look fab! I would highly recommend and will definitely be repurchasing.

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Verified review Visited June 2015
Posted 5 months ago
Always a perfect experience with the ladies at iBrows etc, so pleased with my eyebrows as usual. Love it here

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Verified review Visited July 2015
Posted 5 months ago
My eyebrow experience with Fiona was great as always. All the girls are very friendly and professional. eyebrows looking lovely

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