So the ambience and overall salon was wonderful! I was just unlucky because the cut is really good, it's just not what I asked for.... I was given a completely different style to what I came in for and by the time I realised that the style had been changed it was definitely too late. Really frustrating, but the stylist seemed to understand what I was asked for and then just didn't.
The ambience was friendly, but I was taken care of much later than the appointment time. The hairstylist that cut my hair has done a good enough job, although I would have liked my cut to be shorter.