Salon clean enough but it is upstairs so not accessible to some. There was a lovely little dachshund who was very friendly and loved attention. The waman who washed my hair was very nice but the woman who cut my hair had an attitude that made you feel that everything was an effort, even though she asked the right questions and responded appropriately, I got the feeling that she didn't enjoy what she was doing. She did cut my hair very well - so no faults on her talent. I would go back because the haircut was excellent.