Great as always. Booking was delayed but they let me know with in 10-20 minutes of me booking - with me booking the appointment being 3-4 hours later the same day. So they were pretty on top of things.
I didn't end up getting the stylist I originally booked with but the one I got was great anyway. Craig was friendly, professional and relaxed.
I cannot fault this place. The staff are all so lovely. The place is clean and lovely to visit and you get a drink on arrival. Such a pleasant experience I almost always forget I've gone there to get the life waxed out of me!
I wouldn't go anywhere else