Holborn Beauty Reviews
25 Boswell Street, Holborn, London, WC1N 3BW
Check availability and book onlineReviews are written by customers after their visit.
925 reviews
Nahid is lovely, very professional and friendly. Made me feel comfortable. Wax was quick and relatively painless. The salon and treatment area in on a lower ground floor, so you have to walk through another business on the ground floor to get to it.
I walked past the location at first because it's inside a currency exchange bureau and it's difficult to tell that it's also a beauty salon. I entered and a lady sat on an office chair wheeled out of a room marked 'internet cafe' and asked me to take a seat. I waited in a waiting room that had a phone charger hanging out of the wall and bread crusts on the floor, it wasn't a great first impression. For the wax I was taken down some stairs into a room with unused light fittings on the ceiling and outdated decor which didn't feel fresh or clean. The result of the wax itself I was generally happy with, he gave them a good shape but the beautician seemed nervous and knocked a lamp when she pulled a wax strip off then snapped a threading string above my face. When I went to leave I advised the ladies that I'd booked through Treatwell and had already paid - I showed them the confirmation in the app and offered my booking code but they said it was fine and so I left. I was walking away when they came out of the salon and shouted to me that my booking wasn't in their system so I had to stop and get the code out that I'd already offered to give them inside. They took a photo of my phone screen and I walked away quite embarrassed that this had happened in public as it had made it seem like I hadn't infact paid for my treatment
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