I am sorry to say I am really disappointed in the pedicure service, I now have red sores on my heels from the tools they were using and I can't give any reassurances about the overall sterility of tools used. I know people do pedicures all the time, but I would expect at least a few questions initially from aestheticians on whether I have any problem areas, there was very little communication. To be honest, I'm not sure I can trust reviews posted on treatwell anymore.