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Venue rating

2.9

15 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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HMB Salon
HMB Salon
6 Spurway Parade,
Woodford Avenue, Gants Hill, Essex, IG2 6UU
United Kingdom

Salon

HMB Salon
6 Spurway Parade,
Woodford Avenue, Gants Hill, Essex, IG2 6UU
United Kingdom

Opening hours

Mon - Tue 10:00 am - 6:00 pm
Wed - Thur 10:30 am - 6:00 pm
Fri - Sat 10:30 am - 7:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

HMB Salon   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

HMB Salon is a salon in Ilford, Essex (Gants Hill and Redbridge) which offers a complete hair and beauty experience. Afro and european stylist to give your hair exactly what it needs from highlights to cut and blowdries to weaves and hair extensions facials massage nails lashes etc. We have specialists for all services at HMB Salon and we're sure you will enjoy your service.

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Services

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Comments

Reviews (written by customers after their visit)

2.9

Venue rating

Based on 15 reviews

5 stars 4
4 stars 3
3 stars 1
2 stars 0
1 star 7
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow Threading (1)
  • Eyelash Extensions (5)
  • Facials (4)
  • HD Brows (2)
  • Microdermabrasion (1)
  • Hair
  • Hair Extensions (1)
  • Hair removal
  • Waxing (2)
  • Massage
  • Deep Tissue Massage (1)
  • Therapeutic Massage (3)
  • Nails
  • Gel Nails (1)
  • Manicure (2)
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Have you been here? Write a review
Verified review Visited May 2016
Posted 1 week ago
I had a Designer Lashes, Waxing and have awarded it 4 stars.

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Posted 2 months ago
A certain staff member was EXTREMELY rude, interfering, hypocritical and had a disgusting attitude (the list is endless). Should focus on improving herself rather than dishing out her unwanted "advice" & bullying and insulting clients.
Avoid this place if you don't want to feel bullied after an AWFUL experience.

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1 month ago
hi all facials consist of aftercare advice, I understand and value the fact that you may have felt abit uneasy although a good therapist carrying out facials will give advice on achieving healthier skin, I wouldn't call it bullying by giving you friendly advice, im sorry you feel like this, you made a big scene on the way out the salon, and I did apologse on my colleagues behalf although after speaking with her after the incident, she does claim, she was just helping you to achieve clearer skin x

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Posted 4 months ago
Very swift service. The hairdresser was very friendly and polite. She was also very accommodating to my needs. Had a consultation for hair extensions and then received application on the same day. Was very appreciative and happy, because I had time constraints.. Overall, great service and I would recommend it to my friends or anyone thinking of getting hair extensions. Very happy with the results.

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Posted 6 months ago
The place needs serious attention. A beauty salon must radiate beauty. This one radiates tattiness, tiredness and lack of care. Too bad, because the staff are friendly and seem to know what they are doing. But as long as the place remains in this condition avoid if your aim is to be pampered. No here.

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6 months ago
Hi you didnt give me a chance to invite you in, when i said let me see after the month and its all healed that way if i feel it has not took id go through what you did with aftercare and id deffinately redo it if i thought i made the error, after 3 days if you cant see it it doesnt mean its gone. Its under your skin it takes a while to resurface and show plus its too soon to go over the area, i didnt say you didnt wish to pay hun, just mentioned its £79 on offer without a topup. If you paid £199 it would get 2 topups 3 max on some procedures, id still like you to book for after the mnth if its gone like you say i will go over the area, with the machine instead, maybe go slightly darker this time. Im sorry your angry at the moment please come after healing to go from there. This can be resolved and i assure you i dont have time for scams im as honest as you can get, im sorry you feel like this.

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Posted 6 months ago
WOWCHER - OUCHER
DON'T BE CONNED OUT OF YOUR MONEY

I paid £79 to have semi-permanent eyebrows and what I GOT we £5 eyebrow threading.
The reply of the salon is ridiculous 'BEING IMPATIENT can ruin the brows and using Vaseline and not the A&D cream. Why did you not invite my back to have a look at your handy work. There is nothing there are 3 days. I am not interested in getting a freebee as I work as a TEACHER for a living. If a customer said they were unhappy why would you not look at what they are saying. WHY would I give you another £79 when you are incapable - as that is like throwing £160 down the drain and taking POT LUCK - your rubbish and its a SCAM

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Posted 6 months ago
WOWCHER - OUCHER
DON'T BE DEFRAUDED OUT OF YOUR CASH

I paid £79 to have semi-permanent eyebrows at HMB Salon, what I got was £5 eyebrow threading. The lady at the salon just coloured a shape onto my face - there is no tattooing at all. After 3 days the colouring started to come off. I contact the salon, Shereen 'Shy' and she said that I should wait to have a touch up at another £79. There is nothing to touch up and it was just one big SCAM. What I am left with is a ultra thin brow (I can't believe how she could be so spiteful). I have to got back to using a black eye shadow which makes my face look hard - I would rather that, than look like a mangoose.

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6 months ago
Im sorry you feel this way but as its £199 with a free touchup the special offer at £79 doesn't consist of free touchup,
Im sorry after3 days i refused to let you get redone as this is the healing stage, fading is normal in many circumstances, and can reappear. The skins healin process will take at lease 6 wks to see the true colour, being impatient can ruin your brows, also aftercare such as using vaseline can effect and fade it as well as not applying the A&D cream also you chose the lighter brown which i did mention it will fade by up to 50% you agreed that if it fades lighter than you expected on your touchup we can go over it or darken it, please just because we said the topup isnt free you decided to enter sabatage stage. If you pay £79 for two sessions That will be a pointless procedure as a needle is £20 ink £60 plus time. And the training which had to be completed and effort it would not make sence for any semi permanent tattooist to charge so little unless there using cheep tools and products or may just simply be training.

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Posted 7 months ago
The staff were very welcoming, and talked me through the whole process. The result was great and it was value for money. Will definitely be visiting again!

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Posted 7 months ago
Love coming here to get my eyelashes done, the staff are really nice and friendly. I'm always happy with the eyelashes.

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Posted 7 months ago
Read some really awful reviews prior to going (local rivals?!) booked with two work colleagues and we all thoroughly enjoyed the experience - wowcher, voucher of facial, full massage and eye brows threading. We were so impressed with the staff, young but knowledgeable about what they were doing, the treatments were what we expected for what we paid and the facilities and equipment were more than adequate for the purpose, would definitely return, the staff there were very welcoming and accommodating. Thanks for the experience, keep up your good work.

Julie

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Posted 8 months ago
Everytime I visit HMB I always leave happy with my treatments. Most recently I have had eyelash extensions and they have all lasted really well. They lasted throughout my holiday and still looked great a week after returning from my holiday, I was also complimented on them a few times too. They always manage to fit me in even if it is last minute, staff are always friendly and I would definitely recommend this salon to friends.

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Verified review Visited July 2015
Posted 8 months ago
Absolutely awful experience. I have had many eyelash extensions before always with great results so bought a voucher to have them done at this salon. They never answer the phone so making an appointment was impossible I just sort of turned up and thankfully she could fit me in. She took a total of 20min for my lashes which I was very surprised by. She then said she had me down for the wrong voucher so I paid extra for them. Total rip of in hindsight. The salon was a mess and very untidy. The had brows were well done however. Having slept the night all of the lashes on one side had fallen out. I have never had that happen so contacted the place and she was basically blaming me saying that they are very high quality and would refuse to top them up only if I paid more and she claimed she was too busy so had no time anyway. I was very disgusted and appaled at the treatment I had received would not recommend at all.

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8 months ago
If your late unfortunately time must be cut short. And i do remember you said you wet the lashes. I said pop even booked you in and you didnt attend, back and you left it almost two weeks. Thats when an infill is due this is why we said youll have to pay,

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Posted 9 months ago
Completely unprofessional salon. I went to get hair extensions through groupon for the first time. I booked an appointment to have consultation. When I arrived I was made to wait for 30 min and then the lady wasn't there and I was informed I could speak with her over the phone. Already here I should have demanded my money back. Either way, I upgraded to real hair and wanted the extensions to be coloured. All was sorted (and I of course was made to pay upfront ) and my hair was to be coloured by my appointment. When I arrived next time for my appointment, nothing was arranged. My hair had not been colored and I was made to wait for 2 hrs while this was sorted. I did like my extensions when they were finally put into place and the lady helping me was lovely, however manager of the salon was under any critique and I can't not believe how they can run a business. Would never ever go here again and I suggest no one else does either and I can only fault myself for not telling them off in the first place.

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8 months ago
My extensionist informed me you mentioned your here for extensions. She never knew its for a consultation so she finished her client and attended to you, i was at a wedding and did not do a consultation via phone. You did it wiith my colleague who you were booked in with, having said that the conclusion meant cancelling deal or colouring hair. You went for the colour. After you coloured the hair the colour wasnt written down to confirm your colour. Nor had your number so cd not buy hair we didnt have the colour for. In the end we bought many just so we had the best match for you. We Dont colour extensions we order the colour. Its a new salon although we do our best to please clients. We cant pleade them all.

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Posted 9 months ago
Absolutely disgusting. I purchased treatment via wowcher to MHB salon gants hill. Payment of course was taken immediately but when i tried to call in order to arrange appointment no one picked up. there was 3 different phone number there and based on automatic response they all seemed someones private mobile phone numbers... tried every day few times all 3 numbers for a week, email and txt messaged salon with NO RESPONSE! clearly a scam! then contacted wowcher as wanted my money back and wowcher wont reply to any messages and keeps me waiting in the chat line for hours without picking up. lost all money - would not recommend!

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9 months ago
I am currently in the same situation. I bought a vouvher from wowcher from the 2-hr pamper package and no one is picking up the phone when I try to call them.. Wowcher needs to check these companies are legit before making such sales. I am definately going to check for reviews next time before i buy such.. Lesson Learnt!

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8 months ago
same as meenaha,
I bough a voucher and no one seems to be bother to get back to me. If they can't manage the amount of voucher sold by delivering a good service, they better stopped doing deals. They just take the money and can't be bother about their reputation, what kind of business is this? I will check reviews before I buy a voucher next time, however you can ask for a refund if no one wants to book you in.....

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8 months ago
We try to call all missed calls did you get an appointmnt in the end. We are closed sunday monday and dont answer before 10am or after 6. As were closed

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Posted 10 months ago
The salon itself was filthy, so I was nervous from the moment I arrived. The girl doing my treatments was very sweet, but it didn't seem like she'd had any professional training at all. My massage just involved having lotion smeared on my back, and my facial was done with sponges that smelt mouldy. The manicure left my fingers swollen and bleeding in places, with the skin ripped down my finger and bits of skin hanging off. At the end of my pamper package, I was left to put my top and bra back on with wet nails (which is impossible of course), so before I’d even left the salon the colour was smudged everywhere. The manager politely offered to re do it for me, but I just couldn’t wait to get out of there. It was actually supposed to be a 2 hour pamper package, but when I was told my treatments were all done after 1 hour, I was just relieved and so didn’t say a word. I went home washed my mouldy sponged face, took the polish off, soaked my fingers in salt water, and vowed never to go there again...

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9 months ago
I am not surprised at all. I had 3 sessions of microdermasion booked and didn't go to the third one. The first one did absolutely nothing and stupidly I tried again. Don't get me started on the admin, they couldn't organise a proverbial p*ss up! I doubt they're qualified you know

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9 months ago
I agree, never gone there without the lady apologising. It's like they don't care, u get messy service and a very good apology. Waste of time and money. Terrible!!!

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8 months ago
The staff was new and fully qualified. I gave her one week trial week and remember this i do apoligise, the comments below are not related to same therapist. Apologies may be for messing an appointmnt up.
I do feel confident for you to return and try again. All Staff are thouroughly vetted and monitered prior to carrying out treatmnt, if i didnt apologise it would be rude. Everyone is qualifed @Mimfox how rude. Microdermabrasion is long term you wanted overnight results. Clearly.

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6 months ago
I wish I read your post before buying. I also wish Wowcher have some sort of check before they put any establishment on their site. This one was way below par

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Verified review Visited June 2015
Posted 11 months ago
Amazing service provided! The staff were so friendly and informative! I loved my treatment so much I booked 5 more sessions!!! Can't wait to return!!!

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