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Venue rating

4.2

48 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Hilton Puckrup Hall
Hilton Puckrup Hall
Hilton Puckrup Hall,
Puckrup, Tewkesbury, Gloucestershire, GL20 6EL
United Kingdom

Hotel Spa

Hilton Puckrup Hall
Hilton Puckrup Hall,
Puckrup, Tewkesbury, Gloucestershire, GL20 6EL
United Kingdom

Opening hours

Mon - Wed 10:00 am - 6:00 pm
Thur 1:00 pm - 7:00 pm
Fri 10:00 am - 7:00 pm
Sat 10:00 am - 6:00 pm
Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Hilton Puckrup Hall part of Hilton Hotel Spas

Why not pamper yourself with an ESPA aromatheraphy massage or a skin hydrator body wrap before chilling out on the massage chairs in the relaxation room or unwind in the Jacuzzi, sauna or steam room, stay toned in the gym or enjoy an invigorating swim in the Hilton Puckrup Hall’s indoor heated pool.

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 48 reviews

5 stars 24
4 stars 14
3 stars 6
2 stars 3
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Facials (21)
  • Steam and Sauna Therapy (19)
  • Swedish Massage (4)
  • Swimming (24)
  • Therapeutic Massage (26)
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Verified review Visited December 2016
Posted 9 hours ago
Really good package .Food was lovely.Would definitely stay again

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Verified review Visited December 2016
Posted 2 days ago
Nice to relax

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Verified review Visited October 2016
Posted 1 month ago
I went for a One Night Spa Break Incl. Choice of Treatment and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 2 months ago
We found the staff and facilities excellent. Especially helpful was the european lady on reception. The food, service and quality were all top notch. Thank you and we hope to go to Puckrup Hall, Hilton, again in the near future.

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Verified review Visited August 2016
Posted 3 months ago
Lovely place and great service. However, not enough pool seating/lounges available. Massages were great and pleasant staff

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Verified review Visited August 2016
Posted 3 months ago
Great experience on the whole but the only complaint was that there were people talking loudly in the relaxation room and kids in the jacuzzi.

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Verified review Visited July 2016
Posted 4 months ago
I went for a One Night Spa Break Incl. Choice of Treatment and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 8 months ago
I went for a One Night Spa Break Incl. Choice of Treatment and have awarded it 4 stars.

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Verified review Visited December 2015
Posted 11 months ago
I went for a One Night Spa Break Incl. Choice of Treatment and have awarded it 3 stars.

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Verified review Visited November 2015
Posted 1 year ago
I went for a One Night Spa Break Incl. Choice of Treatment and have awarded it 4 stars.

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Verified review Visited October 2015
Posted 1 year ago
Thoroughly enjoyed our one night stay. Spa facilities were perfect. Only gripe would be that one member of staff was abit pretentious and made us feel unwelcome. Other than that, lovely room with terrace, excellent dinner and breakfast and amazing spa experience! Would highly recommend and absolutely stay again.

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Verified review Visited August 2015
Posted 1 year ago
Great value for money, good food and comfy clean rooms. Only downside was the the lack of seating around the pool, which was also very busy.

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Verified review Visited August 2015
Posted 1 year ago
I went for a One Night Spa Break Incl. Choice of Treatment and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 1 year ago
Overall the deal I had for myself and my partner was excellent value for money. The food at the Puckrup was first class, the room was very nice and the hotel in general was also veery good.
The spa was not bad and my treatment was very good.The only negative was there were young children splashing in the pool and also in and out of the jacuzzi. I didn't think children were allowed in the jacuzzi ! The pool staff didn,t say anything so they carried on. It's only a small point but detracted from the relaxing spa day excperience. Overall I would book again but aim for a school day when the little ones are not there.

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Verified review Visited June 2015
Posted 1 year ago
I'd booked for 2 rooms and when we arrived there was only one room booked for us. They did have another room available but it was over an hours wait. The massage was lovely but it was 15 minutes and not half hour. They counsider it half hour from when you start filling out the forms. We all had steaks for our evening meal and all the meals were cold and had to be returned. We did complain about the meal and any extras we had were not charged for.

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Posted 1 year ago
Great day spa, easy to find in a quiet rural location with plenty of parking. Deal included the usual robe and slippers in addition to a fantastic 'afternoon tea' style lunch with lots of sandwiches, scones and a variety of cakes. Also included a facial and back, neck, shoulder massage. Good quality service, would have liked a bit more time between my treatments and before going home - I did book late though so availability was probably a bit tight. Only real downside on whole day was small number of seats around the swimming pool.

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Verified review Visited June 2015
Posted 1 year ago
I went for a One Night Spa Break Incl. Choice of Treatment and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 year ago
I went for a One Night Spa Break Incl. Choice of Treatment and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 1 year ago
Staff very friendly and helpful. I had an excellent massage, however my friend was extremely disappointed with her upgrade to a hot stone massage - the therapist even rubbed the stones over her vertebrae - a real no-no - and my friend should know, as she teaches hot stone massage. Wifi totally unuseable and although we were offered a room change we were in our dressing gowns and felt we didn't want to move at that time. The meal was lovely, but service slow. The meal felt a bit unbalanced - small starters and mains, with enormous puddings. Breakfast offered just about anything you would want, and very good, Generally the place looked as if it could do with a good clean - thick dust on the blinds in the dining room, ring marks on the surfaces in our room. Woken at 8.30 by drilling in the next room. Probably wouldn't go back, even though we were offered a free stay on a b and b basis due to our experiences.

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Verified review Visited April 2015
Posted 1 year ago
The most disappointing spar break I have had. We had been looking forward to our spar break as it was a combined Mother's Day/birthday treat but we left wishing we had stayed at home. The food was presented well but it was so basic and tasteless. The most disappointing part of our stay was the staff and the service we received. We were shocked by the poor service especially at dinner time.

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