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Venue rating

3.2

8 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Hilton Maidstone
Hilton Maidstone
Bearsted Road,
Weavering, Maidstone, Kent, ME14 5AA
United Kingdom

Hotel Spa

Hilton Maidstone
Bearsted Road,
Weavering, Maidstone, Kent, ME14 5AA
United Kingdom

Opening hours

Mon Closed
Tue - Thur 9:00 am - 9:00 pm
Fri 2:00 pm - 9:00 pm
Sat 9:00 am - 5:00 pm
Sun 10:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Whether conducting business, keeping up with a fitness routine or looking to spend quality time with your family, our Hilton hotel is here to make the most of your stay by offering the services you need, the amenities you expect, and the extras you deserve.

During the festive period, please be aware that the swimming pool, sauna, steam room and whirlpool have reduced opening and closing hours during selected days.

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Services

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Comments

Reviews (written by customers after their visit)

3.2

Chain rating

Based on 8 reviews

5 stars 1
4 stars 4
3 stars 2
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Facials (5)
  • Manicure (4)
  • Pedicure (4)
  • Therapeutic Massage (7)
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Verified review Visited March 2017
Posted 2 weeks ago
I would like to say that we were happy with the stay in the hotel, meaning the food and Breakfast in the Seasons was good and the staff were very friendly helpful and the
rooms were clean.

But I was rather upset to think that my friend went to so much trouble to book a lovely spa weekend for us both, as she wanted to do it for me as a gift, as she knew I really needed this break, as
I hadn’t been very well, only to find that when we went down to the Spa area on the Saturday morning for our massage, the swimming pool was so busy with children’s swimming lessons and people in there from the general public. Only two loungers were available, but they were too close to the pool, so you was getting splashed, the steam room was not working, the swimming pool was cold, so you couldn’t really be in there long and when we spoke to a member of staff about the swimming pool being cold all he said was ‘well it has been like that for a couple of days and we don’t know why’ , plus when we were sitting in the Jacuzzi we had been sitting in there for two sessions and then we get told please could we get out, so other people could use it. I wouldn’t mind, we were getting out anyway, plus there was still room in there for people to get in.
We was in there for 3 reasons. Firstly, we wanted to use it, secondly the swimming pool was so cold and thirdly we were both told by the lady who massaged us it would be her recommendation to use the Jacuzzi.
So all this was far from a relaxing weekend that my friend wanted for me and myself.

So all in all whilst the hotel, food and breakfast was good, the rest of the hotel stay was not relaxing.

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Verified review Visited February 2017
Posted 4 weeks ago
Pros : food OK apart from the slow service , treatment staff very good. Cons: bed creaked every time you moved, no toilet brush, staff rude , I could go on but this is the third review I have wrote to no avail!

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Verified review Visited February 2017
Posted 1 month ago
I went for a One Night Indulgence Spa Break and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 2 years ago
It was a lovely chilled and a relaxing stay, the food was lovely dinner and breakfast . Would defo go back 2 the hotel and recommend it 2 friends

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Verified review Visited October 2014
Posted 2 years ago
I went for a One Night Indulgence Spa Break and have awarded it 4 stars.

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Verified review Visited October 2014
Posted 2 years ago
The hotel is amazing! nicely furnished, the view from our hotel room was also quite nice. staff were extremely friendly and even joked around with us.
i enjoyed my back,neck and shoulder massage but would have been a lot better if the lady wasn't talking so much! i was trying to relax and maybe even take a nap but she kept asking questions! i understand she was trying to be friendly so I wouldn't say it was too much of an issue.
Overall, I had a great experience and it was good value for money, i only wish i'd taken full advantage of the pool and sauna facilities.

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Verified review Visited October 2014
Posted 2 years ago
its ok, not as great as you would think, loads of old people and the massage was like a caress rather than a massage. I would say it was great value had everything not been under work..... had treatments in a hotel room! kids in the pool and gym dispersed in hotel rooms!

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Verified review Visited July 2014
Posted 2 years ago
fantastic value for money, lovely spa, nice big rooms, friendly staff, great food - will be back again in the not too distant future :)

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