I went in for my massage and right away the lady walks in while I was changing and I had the 90min session but she thought it was 30 to which I had to tell her it was 90 the room was absolutely boiling but unfortunately when I told the staff member she didn’t understand me and asked me to see to it myself and I realised that the knob was broken I was so hot in the room for the next 60mins and the lady just laughed it off when I told her. I mention this to the receptionist he did nothing.