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Venue rating

3.8

52 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Heritage Hair & Beauty
Heritage Hair & Beauty
397 Staines Road,
Bedfont, Feltham, TW14 9HA
United Kingdom

Salon

Heritage Hair & Beauty
397 Staines Road,
Bedfont, Feltham, TW14 9HA
United Kingdom

Opening hours

Mon Closed
Tue - Wed 10:00 am - 6:00 pm
Thur 11:30 am - 5:00 pm
Fri - Sat 10:00 am - 6:00 pm
Sun 11:30 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Salon in Feltham

Heritage Hair & Beauty

Heritage Hair and Beauty is a newly Refurbished salon, situated in Bedfont, Feltham. Located Next to the Food and Market Shop.

We are 10 minutes drive from Heathrow Airport Terminal 4 and 5. There is ample Free Parking outside the salon at all times. Our nearest station is Hatton Cross.

All our Therapists are qualified and experienced and we assure you 100% customer satisfaction.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

3.8

Venue rating

Based on 52 reviews

5 stars 21
4 stars 14
3 stars 11
2 stars 3
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Tinting (4)
  • Eyelash Extensions (2)
  • Facials (13)
  • Hair
  • Hair Colouring and Highlights Treatments (13)
  • Hair Conditioning and Scalp Treatments (10)
  • Hair Consulting (3)
  • Haircuts and Hairdressing (12)
  • Hair removal
  • Brazilian Waxing (2)
  • Hollywood Waxing (1)
  • Threading (6)
  • Waxing (6)
  • Massage
  • Deep Tissue Massage (4)
  • Nails
  • Manicure (2)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited December 2015
Posted 3 weeks ago
Facial was really good here, skin came out feeling completely fresh and soft. Wax was also good and has lasted a long time. Would recommend and go back here myself.

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Verified review Visited January 2016
Posted 3 weeks ago
I hat appoitment at 10am. The salon was closed. Waited for half an hour, then caled on given numbers... The lady was still at home! She sed that sorry an if could wait another one hour for her to come, because she just wake up!!!! But I didn't because it is not how you treating your customer... So I came back home... Never ever I will go there again.... Not recommended...

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Verified review Visited January 2016
Posted 1 month ago
What can i say.. Without Alicia my beautician and my hairdresser my life has not been the same. She is AMAZING!!

The salon i hope they fully understand how valuable she is.

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Posted 1 month ago
The facial was good, but was hurried and could have been done a bit better. Nice experience but wont be going back

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Verified review Visited December 2015
Posted 1 month ago
Excellent service, very polite staff, lovely clean shop well decorated, very good with threading and waxing, practically pain free, would recommend and go back.

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Verified review Visited November 2015
Posted 2 months ago
Difficult to find venue, sports news on in the background. Nice staff but customer service was poor. Therapist smoking before & after treatment. Value for money is very good & overall happy with the treatment but the overall experience was poor so I won't be going back. However they are new & will hopefully respond to feedback so give them a try. Venue is nicer than many small salons.

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Verified review Visited October 2015
Posted 3 months ago
HI I booked a facial and it took me by surprise when the lady said neck area is not included and we charge extra for that. So I paid 25 quid for a facial that lasted hardly 30 minutes. I feel I could have gotten a better deal elsewhere.

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Verified review Visited September 2015
Posted 4 months ago
Not the easiest place to find, but the salon was clean and the lady who did the treatment was very friendly. She gave a nice shape to my eyebrows. I would recommend the place.

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Verified review Visited September 2015
Posted 4 months ago
I had Wash Cut & Hair Conditioning Treatment with Alicia .The haircut was the best I got ever . Very good customer service . I recommend the service and would to visit again .

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Verified review Visited September 2015
Posted 5 months ago
I had a Wash Cut & Hair Conditioning Treatment and have awarded it 3 stars.

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Verified review Visited August 2015
Posted 5 months ago
Great treatment. Friendly lady called Aleysha. Poor organisation as kept changing my time and it run late. Wouldconsider going back.

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Verified review Visited August 2015
Posted 5 months ago
I had a WINTER SPECIAL FULL HEAD HI/LOW LIGHTS & CUT and have awarded it 3 stars.

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Verified review Visited August 2015
Posted 6 months ago
When I arrived the place was closed, I tried to all the number but it was engaged, I did call Wahanda and at the time someone turned and was advised they did not have my appointment however the lady was very nice and fitted me in and luckily the appointment she had was cancelled so I got my full treatment and it was excellent, I think there is some disconnect with Wahanda and the Salon otherwise excellent service from the beautician

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Verified review Visited July 2015
Posted 6 months ago
I had half head highlights, cut and blow dry all for £50 which was very reasonable. Alicia was very welcoming and worked hard to get the cut and colour that I wanted.

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Verified review Visited July 2015
Posted 7 months ago
Had a lovely morning of being pampered. Staff member was lovely and did an excellent job. Will happily be rebooking. Only concern was that I didn't think I had been booked in but think this was a wahanda issue rather than the fault of the salon. Regardless of this, the therapist was very professional and able to give me my arranged treatment.

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Verified review Visited July 2015
Posted 7 months ago
A big thanks to Alisha. Very helpful and friendly and very professional. I would recommend to everyone and specially book with Alisha she will give you right advice and she will do her job so nicely that you would like to go again.

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Verified review Visited June 2015
Posted 7 months ago
Neither booking was available as salon didnt have staff or had clashing appointments. But i was offered my facial at a different time which i accepted. Therapist was great if a little cross at times. Encouraged me to book directly (higher cost but they'd give discount) not sure I'd go back.

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Verified review Visited June 2015
Posted 7 months ago
Got the bus with my partner to your Salon. We were 10 minutes early to my appointment and the shutters were closed. I rang the number provided to be told she thinks the lady will be in. She was unaware I had an appointment. I waited in total 25 then left to get the bus back. The manager then rang me to say the lady was on her way.

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Comments

7 months ago
Please accept our apologies for the inconvenience caused. The Salon opens at 10am and the therapist was slightly late due to traffic and arrived at 10:10am.

Please contact us 02034177943.


Regards

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Verified review Visited May 2015
Posted 8 months ago
I booked this package for my wife and she gave really good feedback, not only for the services provided and the treatments carried out, but also gave a high regard to the staff, the salon and also the pleasant atmosphere. Will be booking here again soon. Many Thanks! 5 STARS...!

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Verified review Visited May 2015
Posted 9 months ago
Quite a distressing experience. Went to the salon on time just to find out that the hairdresser was not at work. A beautician called the owner who informed me that the hairdresser was off sick. Strangely enough, nobody bothered to contact me about this. I am not sure, whether they even had a record of my pre-booked appointment.
On the other hand, I have to give a credit to the owner who re-directed me to another branch which was 3 miles away. I had my service in the end and I am happy with the quality of highlights and and haircut.
Not going back though..

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