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Venue rating

3.8

65 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Heritage Hair & Beauty
Heritage Hair & Beauty
397 Staines Road,
Bedfont, Feltham, TW14 9HA
United Kingdom

Beauty Salon

Heritage Hair & Beauty
397 Staines Road,
Bedfont, Feltham, TW14 9HA
United Kingdom

Opening hours

Mon Closed
Tue - Thur 10:30 am - 6:00 pm
Fri - Sat 10:00 am - 6:00 pm
Sun 11:30 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Heritage Hair & Beauty   Off-peak
This venue offers discounts on off-peak appointments.

Heritage Hair and Beauty is a newly Refurbished salon, situated in Bedfont, Feltham. Located Next to the Food and Market Shop.

We are 10 minutes drive from Heathrow Airport Terminal 4 and 5. There is ample Free Parking outside the salon at all times. Our nearest station is Hatton Cross.

All our Therapists are qualified and experienced and we assure you 100% customer satisfaction.

Please Note: Appointments are subject to availability.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

3.8

Venue rating

Based on 65 reviews

5 stars 26
4 stars 19
3 stars 13
2 stars 3
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Tinting (6)
  • Eyelash Extensions (2)
  • Facials (14)
  • Hair
  • Hair Colouring and Highlights (14)
  • Hair Conditioning and Scalp Treatments (11)
  • Hair Consulting (3)
  • Haircuts and Hairdressing (13)
  • Hair removal
  • Brazilian Waxing (2)
  • Hollywood Waxing (2)
  • Threading (10)
  • Waxing (11)
  • Massage
  • Deep Tissue Massage (5)
  • Nails
  • Manicure (2)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited August 2016
Posted 2 weeks ago
Eyebrow threading was good

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Verified review Visited June 2016
Posted 2 months ago
Was nice. Helpful owner on directions and offering takeaway food. Not so happy about paying toner costs on top when it's highlights that I've purchased I'd expect that to be included. Rough blow dry was poor I'm afraid.

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Verified review Visited May 2016
Posted 3 months ago
I had a Waxing Treatments, Threading Treatments and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 3 months ago
I had a Eyebrow and Eyelash Tinting, Threading Treatments and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 3 months ago
I had a Threading Treatments, Hollywood Waxing and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 3 months ago
A great experience with Ravi. Will definetly be going back.

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Verified review Visited April 2016
Posted 3 months ago
Good service

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Verified review Visited April 2016
Posted 3 months ago
Not impressed with the level of customer service. Me and mum both booked for the same time and were told via the app we had two different stylists. On the morning of the appointments we both get a call to say one of us will have to move an hour later as they had double booked (they didn't fully understand we knew each other!) So we both turn up. The hairdresser was 40 minutes late so I had my hair done mum went back the next day as we had to be somewhere.
The beautician was lovely and friendly very chatty. The hairdresser however not as much. I asked for a side fringe and got a full fringe which yes looks nice but not what I asked for. She offered to change it after but it wouldn't have looked right. Yes I was complimented on my hair.
I just feel this place is disorganised and that the hairdresser knows best. I did say do whatever with the length but not he fringe! The photos make the place look bigger.

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Verified review Visited March 2016
Posted 4 months ago
I had a Waxing Treatments, Threading Treatments and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 5 months ago
I had a Waxing Treatments and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 5 months ago
I had a WINTER PREP 90MIN PACKAGE and have awarded it 4 stars.

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Verified review Visited February 2016
Posted 6 months ago
I booked a hair appt and then was called at the time of the appt only to be told no hairdresser available !! Until the weekend !

Friendly lady on the phone
But if you are a hairdresser offering tha service on the web
The service should be available !

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Verified review Visited February 2016
Posted 6 months ago
Alisha was very friendly and made me feel comfortable. Would definitely recommend this salon!

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Verified review Visited December 2015
Posted 7 months ago
Facial was really good here, skin came out feeling completely fresh and soft. Wax was also good and has lasted a long time. Would recommend and go back here myself.

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Verified review Visited January 2016
Posted 7 months ago
I hat appoitment at 10am. The salon was closed. Waited for half an hour, then caled on given numbers... The lady was still at home! She sed that sorry an if could wait another one hour for her to come, because she just wake up!!!! But I didn't because it is not how you treating your customer... So I came back home... Never ever I will go there again.... Not recommended...

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Verified review Visited January 2016
Posted 7 months ago
What can i say.. Without Alicia my beautician and my hairdresser my life has not been the same. She is AMAZING!!

The salon i hope they fully understand how valuable she is.

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Posted 7 months ago
The facial was good, but was hurried and could have been done a bit better. Nice experience but wont be going back

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Verified review Visited December 2015
Posted 8 months ago
Excellent service, very polite staff, lovely clean shop well decorated, very good with threading and waxing, practically pain free, would recommend and go back.

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Verified review Visited November 2015
Posted 9 months ago
Difficult to find venue, sports news on in the background. Nice staff but customer service was poor. Therapist smoking before & after treatment. Value for money is very good & overall happy with the treatment but the overall experience was poor so I won't be going back. However they are new & will hopefully respond to feedback so give them a try. Venue is nicer than many small salons.

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Verified review Visited October 2015
Posted 10 months ago
HI I booked a facial and it took me by surprise when the lady said neck area is not included and we charge extra for that. So I paid 25 quid for a facial that lasted hardly 30 minutes. I feel I could have gotten a better deal elsewhere.

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