I can't comment on the treatment as I've been unable to get any. I have booked three appointments and let down each time. First double booked when a friend I were due to come in, second time someone felt ill, I then explained I'd been let down before then they could suddenly fit me in? Shouldn't you have tried to do that before you called to cancel? I had a babysitter booked that I have to pay for and couldn't take the chance of you calling again to cancel. Really disappointed.