Helen's London Hair & Beauty Reviews
63/65 Goldhawk Road, Shepherd's Bush, London, W12 8EG
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3796 reviews
Was so rude when I arrived, they were obviously busy so I just waited by the desk and was told to sit down and be patient. Didn’t ask if I’d booked, just assumed I was a walk in, even when I told them I’d booked for a specific treatment. I booked an intensive conditioning treatment which I didn’t get, and when I asked they said they didn’t know what I was talking about. Had a cut, didn’t ask how I wanted it styled and just did it how she wanted. Absolute rubbish, will never go back.
Ladies' Haircuts
Verified review
Professional and painless hollywood wax, thank you so much
Hollywood Waxing
Verified review
Terrible experience - the nail lady ended up washing my hair (as they seemed to be too busy) and managed to pour water all the way down my back. Also was incredibly rough and splashed soapy water all over me, my face and my clothing. I then had 3 changes of people cutting and blow drying my hair - not very relaxing. The final issue was that they blow dried it curly without even asking what I wanted (my hair is straights so this was odd); once I could see I curl I then had to ask them to straighten it.
Ladies' Haircuts
Verified review
Eyebrow thread was amazing, it didn't even hurt.
Eyebrow ThreadingShow all…
Verified review
Very quick wax, I felt like they were trying to get me in and out of the place. She did the job but left bits of wax on me and still some hairs left. They could have paid more attention instead of trying to rush it.
Hollywood Waxing
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