Was so rude when I arrived, they were obviously busy so I just waited by the desk and was told to sit down and be patient. Didn’t ask if I’d booked, just assumed I was a walk in, even when I told them I’d booked for a specific treatment. I booked an intensive conditioning treatment which I didn’t get, and when I asked they said they didn’t know what I was talking about. Had a cut, didn’t ask how I wanted it styled and just did it how she wanted. Absolute rubbish, will never go back.