Overall cleanliness wasn’t great, the towels in particular. When I get home I could actually smell damp from my feet.. also the colour was no where near what I picked from the samples!! Opted for “orchard garden” - a pinky grey, lighter than what I usually go for but seeing as it’s summer.. ended up with neon pink! The three stars are for the rest of the treatment - had proper attention to hard skin areas and really well massaged and treated but will not be back given the other issues