Highly recommend this place. I booked for 12.15 today but I got there earlier than expected and I was taken downstairs to the wax room. Jyoti was really nice, she made me at ease and it was not painful, not at all. The room was clean, she put the air con when I said I was sweating as I walked so fast to get there on time. Staff is very friendly, they always are. This is my fifth time going there for a wax and I’m always satisfied.