I arrived at the salon, two young ladies at the desk in a private conversation. Did not welcome me in anyway. I had to speak to me and told them my name and time of appointment. I was then asked to seat down, no offer of taking my coat! I explain the cut I wanted and realised the hairdresser seemed confused so showed her a photo. She told me she needed to speak to her colleague. Took my mobile to show the picture. Her colleague came over and starting taking her through the full cut. I was not impressed. I asked if the hairdresser who was going to cut my hair was experience. The answer was yes but not in short haircut! I explained that I had booked to have a professional cut and not to be used as a "model" for a trainee. I asked if the other hairdresser was free to do my cut and she told me she had a client but could book me for 6pm. I could not wait/come back at 6 due to previous engagement. I was very disappointed by the all experience. firstly I did not get my hair cut! secondly I made special arrangement to be able to get there at 4.30! then I had to pay for the car park! If you are going to offer special offers in a professional salon and not secure fully qualified hairdresser that have the necessary experience.
My haircut was good but my hairdresser wasn't very friendly, she made no attempt at any conversation. However the cut was great and the young blonde girl who washed my hair was lovely.