Stylist was a bit rough with my hair, but she was super friendly and I really like the haircut - great value when booked through Treatwell on the day, would recommend.
Overall, a relatively good experience and I was quite surprised how quickly a full head of highlights was done - just over 90 mins in total.
I normally have a couple of colours through my hair and never have I ever paid extra to have more than one colour. When I got there I had to pay an additional £12 for another colour which there is no mention of on the website. In addition, I didn't opt for a blow dry, but instead a rough dry. I wasn't told until I came to pay this was an additional £10 - this lasted literally a few mins therefore had I known, I would rather have left with wet hair.
I'd check these two points in advance so you can get an accurate estimation of cost before visiting as its not as transparent as it should be.
Disappointing experience - my appointment from start to finish was rushed through in 20 minutes - quick wash (at no point was I asked about the water temperature), and then an extremely quick haircut where the 'Style Director' literally tore through my hair; taking off my sideburns (I didn't ask for this), not finishing the back properly and leaving my fringe quite long. I got out of there as quickly as possible for fear that she might do something I couldn't fix, and finished the job off at home. The only saving grace was that I paid £19 thanks to a voucher I found online, but if I had to pay more I would've been fuming. Will not be returning under any circumstances.
For the Treatwell price it was good value I wouldn't want to pay more didnt feel particularly listened too and the blow dry was average but the colour was good and the cut ok. Good for a cheap deal defo not luxurious.
Warm welcome, female stylist sat me down and asked exactly what I wanted done which was reassuring. Hair wash had massage chair and head massage. Happy with my hair.