Hebe Hair Salon Reviews
10 Savoy Court, London, WC2R 0EU
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2845 reviews
Due to my usual hair dresser being on holiday I looked on google and found that Hebe hair ensured quality afro hairdressing. The site claims that the award winning hairdresser Jacqueline Ngalam with many years of experience would be on hand. As a result, I opted to pay the expensive £124 pounds (80 for relaxor + 44 for blowdry) for a relaxer service I usually pay £40 pounds for. I was very disappointed when I arrived to find that Jacqueline was not even there and I had a very young junior stylist who preferred to use a hair pick to blowdry my hair and left me with curly roots as she decided she wasn't going to comb my hair through because I told her my scalp was sensitive. The smart thing to do would be to discuss this with me first and I would have told her my hair always gets combed through and this is what has always given me a great result. I ended up having to get my hair relaxed again with my usual hairstylist when she came back from her holiday. Very deceiving website!
I was very impressed with this salon. I managed to get a late appointment on the day for highlights cut and blow dry which took nearly 3 hours. Salon was very busy but they fitted me in. Great consultation with hairdresser and really happy to have one hairdresser for the whole job and not be moved from one to another. Lovely lady, really friendly with extensive experience. Would definitely use again.
Styled by Senior Stylist•
Ladies' HaircutsShow all…
Verified review
I was happy with the service but not the end colour unfortunately. I will go back but will have a different colour service next time
Ladies' HaircutsShow all…
Verified review
When you leave a hair salon, you're supposed to feel fantastic about yourself. I left feeling the complete opposite. During my appointment, I was told by the Afro director who did my hair that my hair was "stringy" and "frizzy", both very negative things which could have been said in a more sensitive ways. During my blow dry I confided in the hairdresser that I used to straighten my hair a lot, to which she responded "I can see why." At the end of my session she had to go over with the straighteners and used these thick ones I've never used before. She said she would curl it under and when she finished, it was poker straight. She then said, I tried to curl it under but it wouldn't do it. I refuse to believe that my hair won't curl under if you use heat styling tools, even the most damaged of hair (which mine is not) will curl if you actually try to curl it. I believe it wouldn't curl because she just didn't try hard enough to curl it and because she was using thick straighteners, not the thin ones that are made to allow you to achieve curls. It was just poker straight with no shape, something I could easily have done at home.
One of the main reasons I went to the hair dressers this time was because last time when I did it myself (it looked much better than it does now) it smelt like it was burned. After my session my hair smelt like it had been singed and I was extremely self conscious, not only about how it looked as she described as "stringy", but also that it smelt like my head had just been put in an oven. I will never go back here and hope that they do not treat their other customers the way I was treated as I've never felt so self conscious leaving a place that's supposed to make you feel beautiful.
Styled by Afro Director•Afro Hairdressing
Verified review
Efficient and friendly. Started slightly late due to earlier customer but I said I needed to be out on time and she worked fast to make sure I was
Styled by Style Director•Ladies' Haircuts
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