I went for blonde highlights. Explained how I like my blonde, i.e. cool / creamy shade. Once the highlights done and my hair washed and trimmed, I realised my blonde was not as wanted at all. I let the stylist know. 20 minutes later, she offered to put a toner on my hair. She let it on 50 minutes. Once my hair blow dried, I found out my hair was brassy!!! I was still not blonde but I was now orange. I had no strength left to complain. I let it go and left the salon. Now I have spent the rest of the day crying looking at tutorials on YouTube on how to get rid of my orange hair. I have washed my hair about 3 times with a silver shampoo in the hope it would counteract the brassiness but it does not work. Now all I can do is find another place where to get my highlights fixed urgently and pay again! I’m devastated.
As usual, a lovely experience. My stylist, Jackie is wonderful, she is so warm & friendly and always makes my hair look fabulous!
To be honest all the staff are lovely at Hebe!
Absolutely great cut - listened to exactly what I wanted at the same time as incorporating their opinion of what was best for my hair - booked in for highlights now!