Booked this salon for my daughter’s haircut. Waited 15 minutes past appointment despite no other client. Midway, owner said I must pay extra because her hair isn’t ‘straight’ and compared prices to barbers - irrelevant. Also complained about TREATWELL fees taking 50%. Extra charges should’ve been disclosed up front. Paid £5 extra instead of initial £10 asked. Very unprofessional. Won’t return.
I visited Heavens with my mum and the staff was super friendly, kind and attentive. They helped me with my mum wheelchair ♿️ and our manicures and pedicures were excellent. Manager was also very cooperative. Highly recommended.