I had a great experience at this salon getting a gel manicure/pedicure. They were efficient, gentle, and I loved the results. The only thing I wasn't keen on was the cost to remove my existing gel manicure. I'm used to that being included in the cost of getting a new mani.
Jemma did a great job. Brazilian waxing is always really painful for me and she took her time to make sure it wasn't too bad (and it was definitely less painful than other times). She knows what she is doing and this makes you feel comfortable.