Salon was quite basic but had everything necessary and felt clean and welcoming. The staff were very friendly and professional. The wax was both thorough and very fast without feeling rushed. It was a little bit painful but I think that was mostly because I had left it a week later than I usually do, rather than it being their fault. Only criticism I have is that they double dip the stick into the wax which I think is a bit unhygienic, but apart from that my experience was very positive.